Level 2 SACS (Sales & Customer Service)
2 Day Program
People: (Who should attend?)
The Level 2 SACS 2 Day Program is the “Top-Gun” of Sales Training Courses.
Targeting the conversion of Shop Assistants, Order Takers and other Sales related positions into professional, skilful Sales People, Level 2 SACS has a proven track record spanning over 10 years.
The 2 Day Level 2 SACS is a course for those businesses and staff required to meet demanding targets, maintain high- end budgets or simply those businesses wanting to boost sales figures on an ongoing basis.
People to gain the most from this course include, all Sales Staff, Shop Assistants, Call Centre staff, or people working or seeking employment in the Sales and Customer Service Industry.
Training: (What’s in it?)
Over 2 days, the Level 2 SACS Program will facilitate, encourage and promote professional discussion, healthy debate and customised solutions. Topics include:
- Defining Sales versus Customer Service
- Understanding People
- The Anatomy of a Sale.
- Controlling Communication.
- Emotional Biomechanics
- Triage & Deferring Sales
- Overcoming Objections
- Examination and Graduation
(Please note the Level 2 SACS Course requires a pass mark of 85%.)
Results: (What will the course achieve?)
Level 2 SACS will convert your team into a sales force.
It will motivate your people, skill them and test them to ensure they meet Explore’s minimum standard prior to Certification.
