Level 1 SACS (Sales & Customer Service)

1 Day Program

People: (Who should attend?)

The Level 1 SACS 1 Day Program is designed to enable your staff to reach out to your customers and build lasting connections whilst removing the “pushy salesman” cliché.

The 1 Day Level 1 SACS is a course for anyone who deals with Customers on any level.

For example, Shop Assistants, Account Managers, and any new or existing staff that have no previous training. Ultimately, all staff can benefit from the Customer Care and simple Sales Techniques within Level 1 SACS.

Training: (What’s in it?)

As well as a fun, engaging, informative day, the Level 1 SACS Course will facilitate:

• The difference between Sales & Customer Service
• Understanding Customers.
• The Anatomy of a Sale.
• Controlling Communication.
• Identifying the Problem
• Closing the Sale.

Results: (What will the course achieve?)

This course will change the way you / your staff approach customers, how you sell to them, and how you maintain an ongoing relationship with them.

Think of the Level 1 SACS 1 Day Program as a staff induction course that will take your “diamonds in the rough” then cut and polish them to sparkle in the eyes of you and your customers.