Maintenance Sales Training
SACS – Maintenance Training is a “shot in the arm” for your people that works every time.
People: Who should attend?
Even the most dedicated people get stale and sometimes bored. That’s where Explore’s SACS – MT Program comes in, a course that is consecutively never the same.
After you’re staff have completed either the Basic SACS or the Advanced SACS training Programs, the SACS – MT is the ongoing course for them to undertake to keep their:
- motivation high
- sales & customer service skills fresh
Training: What’s in it?
The 1 Day SACS – MT Program is directed by the participants and facilitated by Explore.
It’s a great way to evaluate and improve on the Sales & Customer Service Process implemented in your business or Company and therefore, it’s initial content is always kept variable and flexible – in order for us to trouble shoot any areas of concern in a professional, like-minded environment.
A SACS – MT Program usually takes the form of:
- Significant Events: The good, the bad and the ugly.
- Trouble-shooting
- Live Mystery Shopping – Evaluation & appraisal.
- Avoiding Robotic Sales & Customer Service.
SACS – MT also covers revision of standard Sales Principles such as:
- Anatomy of a Sale
- Controlling Communication
- Triage & Deferring Sales
- Overcoming Objections
Results: (What will the course achieve?)
SACS – MT is the perfect course to ensure that the increased sales and improved approach to customers your people brought with them from the Basic or Advanced SACS course does not wane. Your customers expect a high standard and Explore will help you maintain it.
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